Effective Date: 22-07-2025
Who we are
Our website address is: https://adenterprisess.net.
At AD Enterprises, protecting your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our platform, browse products, place orders, or contact our support team.
By using our website or services, you consent to the terms described in this policy.
Scope of This Policy
- This Privacy Policy applies to everyone who visits or uses our platform—whether browsing products, placing orders, or contacting customer support. It explains how we collect, handle, and utilize your personal information throughout these activities.
- Types of Data We Collect
We gather two categories of data from our users: essential and optional.
A. Essential Data (Necessary for Order Processing)
To complete your orders and stay in touch, we collect:
Your name, phone number, email address, and delivery address
Information about the products you order, payment details, and order value
OTP verification via your mobile number or email
Updates on order status, returns, and refunds
B. Optional Data (Enhances Convenience but Not Required)
You may choose to grant access to:
Location services to auto-fill your PIN code and check service availability
Camera to scan QR codes on invoices or upload photos for returns
Storage to download invoices or submit return documents
Notifications for real-time updates on orders and promotions
Declining these permissions won’t impact your core shopping experience. - How We Use Your Information
We utilize your data for the following key purposes:
Order Fulfillment: To process, prepare, and deliver your purchases efficiently.
Secure Login: To verify your identity and protect your account through OTP authentication.
Payments & Refunds: To handle transactions securely via trusted payment gateways. (Note: We do not store your card or UPI details. Refunds for
ancellations are credited to your BrassBlizz Wallet, not the original payment method.)
Customer Support: To assist you with inquiries, resolve issues, and access your order history.
Experience Enhancement: To analyze user interactions and improve our platform’s functionality.
Notifications: To send updates on your orders, special offers, and wallet transactions, but only if you opt in.
We strictly do not use your personal data for unrelated marketing purposes, nor do we sell it to third parties. - Account Deletion & Data Retention
When you request to delete your account:
Your access to the platform is immediately revoked.
You will no longer receive product updates or promotional communications.
However, your account isn’t permanently deleted right away. We use a soft delete approach:
Your past orders, invoices, and transaction records remain securely stored in our system.
This allows you to request duplicate invoices or proof of purchase in the future if needed.
Your data is never used for marketing purposes after deletion.
If you wish to restore your account, simply contact our support team — we can reactivate your previous account upon request. All retained data is encrypted and protected with strict security measures. - Sharing with Third Parties
We may share your information with trusted partners who assist us in delivering our services smoothly, including:
Courier companies for product delivery
Payment gateways to ensure secure transactions
Notification and email providers for alerts and customer support
We do not sell your personal data. All third-party partners are obligated to safeguard your information under strict privacy agreements. - Data Security
Protecting your personal data is a priority for us. We store your information securely using encryption and limit access to authorised personnel only. Our systems are safeguarded with firewalls, access controls, and continuous monitoring to prevent unauthorised use or breaches. - User Control & Rights
As a user, you have the right to:
Access and update your personal information
Opt-out of promotional messages
Request account deletion (subject to our soft delete policy)
Restore your account by contacting support, if needed - Updates to This Policy
We may revise this Privacy Policy occasionally. Any changes will be reflected by updating the “Effective Date” and posting the latest version here. Continuing to use our platform after updates means you accept the new terms.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.